What’s This, Tempo?

Everything You Want to Know About Our New Wellness Programme

A healthy lifestyle not only changes your body; it changes your mind. But living your best life means more than collecting points: it means finding out what works best for you and your lifestyle, and making choices that can help to energise you, treat your body with respect and fuel you with the right nutrients.

That’s why we’ve launched Tempo, our brand-new wellness programme to increase your confidence and reduce your risk of chronic diseases. Best of all? Tempo is already included in your Bestmed membership premium.

Want to know more about Tempo? Of course you do. That’s why we’ve put together some commonly asked questions to help you understand what Tempo is and how it can benefit you.

What is Bestmed Tempo?

Tempo is our wellness programme. It’s a package of benefits and offerings which gives you access to expert healthcare professionals. Their advice and assistance will help you understand your health risks and improve your quality of life.

Why should I join the programme?

The programme is included in your monthly subscription. It already forms part of your benefit structure and is available to you and your family at no additional cost.

By making use of the programme’s benefits you get access to experts who can assist you with practical and reliable advice which will help you change your lifestyle and become the best version of yourself.

How do I activate the programme?

You need to go for a health risk assessment (HRA) at a contracted network pharmacy (Dis-Chem, Clicks, Van Heerden, Alpha Pharm) or you can have it done at your place of employment during a Bestmed wellness day. Once we’ve received the results of your HRA your Tempo benefits are immediately unlocked.

Which benefits are included for the programme?

Tempo benefits start with a free HRA which is available to you and your dependants (21 and older). We also offer a range of screenings and assessments for dependants aged between 13 and 21 which includes:

  • A health assessment at a Bestmed contracted biokineticist
  • A functional assessment at a Bestmed contracted occupational therapist.

We also offer baby growth and development assessments with a qualified nurse at a pharmacy clinic.

Once you have the results of your screenings and assessments your family will have access to a nutritional assessment at a dietician. In addition to this, your adult beneficiaries (21 and older) can also go to a biokineticist three times per year. This will help you determine your family’s current fitness levels as well as help you to plan how to incorporate fitness and activity into your daily lives.

Simultaneously, your adult beneficiaries also have access to three consultations per year with a dietician who will assist them in making healthier food choices.

The programme also includes access to a number of group interventions and group sessions for all ages aimed at encouraging healthier lifestyle choices. The group interventions are advertised throughout the year in the different regions.

How do I access and utilise the programme’s benefits?

Once you have done your HRA at a contracted pharmacy you will unlock all the other benefits included in the programme. Invitations to the group interventions or Healthy Living workshops are also limited to those who have done their HRAs.

How will I or my family members benefit from the programme?

We regard family as the most important core unit when choosing to live a healthier life. It’s no use to focus on you, as parents, but neglect to include your children in interventions and discussions. For that reason, we’ve started workshops aimed at children too.

In future – based on the number of young beneficiaries who went for assessments since the start of the programme – interventions aimed at young beneficiaries can be developed and included in the benefit structure.

How does this programme differ from other wellness programmes?

Firstly, the benefit package is included as part of your preventative care benefits. Secondly, the programme is aimed at the individual within the family structure. Although the benefits are available to everyone, the advice and assistance that the professional healthcare practitioners provide is aimed at the individual.

Are the benefits entirely free?

Yes. They’re included in the monthly subscription you already pay as a member.

Will the programme improve my health/life?

Definitely, provided that you make use of the advice and information provided to you by the specialists.

Are there any additional benefits for children or pregnant women?

Pregnant women will automatically be registered on the maternity programme once they complete their HRA and indicate that they’re pregnant. The dietician and biokineticist will then provide advice and information that’s appropriate for expectant mothers. However, maternity benefits don’t apply to Beat 1 and 2 options.

If an occupational therapist identifies your child as a high-risk candidate you can liaise with us for additional benefits according to a treatment plan. This will assist you and your family in attending to the needs and potential risks of your child. No two children are alike and we’ll rely on the advice and proposed treatment plan that the provider will submit to us prior to authorising additional consultations.

Does the programme offer support groups?

Yes. We’ve commenced with a number of support groups aimed at dealing with childhood obesity. If you wish to be included in these projects, please send an email to wellness@bestmed.co.za or Elmariej@bestmed.co.za. Any other suggestions regarding support group topics or themes are welcome.

Do the free benefits differ for members on different healthcare options?

No. The Tempo benefits are exactly the same on all the options. 

If you have a question that you can’t find the answer to, please send us an email to tempo@bestmed.co.za.

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