December Trading Hours

It’s been a productive year and we’ve loved helping you all the way. Now it’s time to refresh and invigorate ourselves so we can bring you even better service in 2020. Please note our trading hours for the festive season below:

Our walk-in and contact centre will be closed from 12:00pm on the following dates:

  • 5 December 2019
  • 13 December 2019

We will also be closed on the following dates:

  • 14 December 2019
  • 21 December 2019
  • 28 December 2019

Please look out for SMS notifications of any other changes to the schedule of the contact centre. 

Your Point of Call

To enquire about these trading hours, or any other service-related queries, or to update your contact information, we’d love to hear from you. Please call us on 0860 002 378 or email

We thank you for your patience during this time and wish you a happy, healthy holiday.

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