Bestmed members have the following contactless service channels available to them:

 

 

The Bestmed App (available on Apple, Google Play and Huawei)

 

  • Access your digital membership card

  • Access your benefit balances

  • Request duplicate membership cards printed

  • Request tax certificates

  • Request membership certificate

  • Register new dependants

  • Remove dependants

  • Submit claims

  • Submit general enquiries

  • Submit a request for reimbursement

 

Direct Support Channels

LiveChat:

https://bit.ly/Bestmed_LiveChat

Telephone support:

086 000 2378

Nelspruit office:

+27 (0)13 101 0280

Port Elizabeth office:

+27 (0)41 363 8921

Durban office:

+27 (0)31 279 5421

Cape Town office:

+27 (0)21 202 8808 | 0860 333 342

Email support:

service@bestmed.co.za

Member portal:

https://bit.ly/Bestmed_Member_Portal 

Member App – Apple:

https://bit.ly/Bestmed_Member_App_iOS

Member App – Android:

https://bit.ly/Bestmed_Member_App_Android