Bestmed and You

We are continuously looking for ways to empower you professionally. We want to ensure that we provide you with the tools you require to realise your potential and goals.

As such, we remind you of the following:

Bestmed product specific training

The additional fit and proper requirements prescribed in Board Notice 194 of 2017 state that:

Section 29:  Brokers must have received and passed the Bestmed product specific training and exam before any advice may be given on our products.  This is effective from 1 August 2018.

The responsibility lies with you to ensure that you are fit and proper and comply with these stated requirements. Because we are invested in your professional development, we offer training and an online test that incorporate both the Accreditation exam and Product specific test.

Please contact your Broker Consultant for more information.


Broker Portal


We bring you an interactive experience that is tailored for YOU. The portal provides convenient and easy access to key information and a range of tools – your own portfolio at your fingertips.

Use your online profile to get access to:


  • Benefit summaries
  • View employer groups
  • View claims
  • Log a new query and view the status of your previous queries
  • View members, member plan options, membership status, premiums and broker commission
  • Update brokerage detail

To log on to your online profile:

Step 1:  Visit the Bestmed website at

Step 2:  Click on the light green Member/ Provider Login tile on the far right of your screen

Step 3: Click on the “Broker login” tile

Step 4: A new window will open, if you have never registered a profile. In this window, click on “New user” or enter your username and password to sign in

Step 5:  If you are a new user you will need to have your broker number handy

Step 6:  You will be asked to select your preferred verification method (SMS/E-mail) Step 7:  Once you have completed all the required fields you will receive a verification code. You will need to return to the log in screen to verify your profile

Step 8: Once the verification process is complete you can log on with your username and password

ChatNow for brokers

Chat directly to one of our friendly consultants using our ChatNow service on the Bestmed website. ChatNow is an instant messaging service which enables you to communicate directly with a Bestmed broker support consultant in real time using a smart device.

To start communicating, click here and save it as a shortcut on your desktop or any smart device.

Try ChatNow and let us know what you think!

For support and assistance with the ChatNow function please email

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